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Installing Adobe Acrobat XI Pro on New Computer with License

I recently installed Adobe Acrobat 9 Pro software from the DVD in my new computer. However, when I tried to register the software online or by phone, I received an error message saying that 'Servicio de Activación not available.' After some research, I discovered that downloading and installing an older version of Adobe Acrobat 7 Pro on my new computer might be a viable option.

To do this, I followed the instructions on the Adobe website to download PPRO_2.0_Ret-NH-ES.zip, which is a file containing the Adobe Premier Pro software, not Adobe Acrobat Pro. After installing Adobe Acrobat 7 Pro on my old computer, I transferred it to my new computer and tried to register it online or by phone again, but unfortunately, the error message persisted.

If you are facing similar issues with downloading and installing Adobe Acrobat XI Pro on your new computer using a license that was previously used on an old computer, here are some steps you can follow:

* Check the Adobe website for instructions on how to download and install Adobe Acrobat XI Pro.

* Make sure you have a browser that allows cookies and pop-up windows.

* Contact Adobe support for hourly PST support by clicking on the provided link and selecting 'still need help' when it is available.

* If you need to restore your previous activation count, contact Adobe support and reset your application.

It's also important to note that you are allowed to activate two facilities/activations with your license. Therefore, you can install Adobe Acrobat XI Pro on your new computer using the same license that was previously used on your old computer.

If you are experiencing issues with installing Adobe Acrobat DC on Windows XP, please be aware that the serial number will only work for Acrobat DC and not Acrobat XI. You may need to upgrade your operating system to Windows 7 to install Acrobat DC.

In conclusion, if you are facing difficulties installing Adobe Acrobat XI Pro on your new computer using a license that was previously used on an old computer, I recommend following the steps outlined above or contacting Adobe support for assistance.

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